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Return Policy

We are pleased to offer Refunds & Exchanges on all items excluding original, one-of-a-kind artwork, toys and sculptures, and blind box items. In order to be eligible for a return, the item must arrive at our warehouse in its original packaging and in sellable condition, unless in those circumstances where the product was already damaged or defective when it arrived at the customer's shipping address. Note that we do not offer returns on items shipped internationally.

If you are interested in returning your item for an exchange or refund, please contact us as customerservice@piqproducts.com within 30 days of the day the order shipped from our warehouse. A member of our team will contact you within two (2) business days with instructions on how to proceed. Depending on the status of our inventory, we will offer a refund or exchange.

Please note that we do not offer refunds on either the original shipping cost or the cost of return postage. Exchanges will be offered depending on our current inventory. Returns will be processed via the same payment method that was used to process the initial payment.